Przemek Szleter is the founder and CEO of DAC.digital, with over 16 years of professional experience as a business & IT executive. Artificial intelligence (AI) for customer service has been booming ...

Patients with a lack of trust in AI for healthcare communication share some of the same concerns as business leaders. 64% don ...

Byron Sharp’s book How Brands Grow has been one of the most influential texts in marketing this century. Its argument, backed up by a wealth of science, is that brands flourish based on two core ...

These days, business is largely conducted in a digital-first environment. That said, it's still very much possible to deliver personalized experiences to customers. If you want to make a lasting ...