Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the ...

A basic process automation you’d find in a CRM is email automation. For example, if a lead or prospect makes an appointment with a sales representative, an email automation can be triggered to ...

Automation in general isn't always a benefit and can cause other issues down the line. The story of Mickey Mouse and the Sorcerer's Apprentice is an old, but very apt example of how automating a ...

We’ve been dreaming of enterprise automation for a long time — from the stuff of sci-fi films, to the time-saving, productivity-enhancing promise of Robotic Process Automation (RPA), and now ...

But not every business process is a good fit for automation, so it's incumbent upon companies to determine which processes are best suited to automation and which ones are best handled by humans ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows.

Understanding what you will change is most important to achieve a long-lasting and successful robotic process automation transformation. There are three pillars that will be most impacted by the ...

For example, the process to send a domestic wire involved 105 different manual steps. “When we started mapping all that, we realized how many touch points and hand-offs there were.” ...

Examples of AI are increasingly a part of the process automation conversation; including: AI is being used in the medical industry to spot cancer in tissue slides and is performing better than ...