Discover the benefits of sales automation and explore practical tips and examples to enhance your sales process today.

Robotic process automation (RPA) for example, offers the promise of supporting complex and bespoke business processes, while not necessarily sacrificing the advantages of using a 'vanilla' version ...

Companies embarking on their automation journeys need to figure out the right process to automate, deal with organizational change, and watch out for security and compliance issues.

Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience.

When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA ...

Robotic process automation is increasingly popular as a way to speed up government work. But this isn't always the answer — and at times, it may cause an agency unforeseen headaches down the road.

Automation certainly isn’t new, but it has become savagely complex in recent years. To complete all the individual tasks within a business process, there are often dozens of so-called endpoints ...

For example, the department’s Bureau of the Comptroller and Global Financial Services used RPA technology to eliminate a common process that required multiple individuals to spend 15 minutes a day ...