And I know it didn't get to this position by delivering poor customer service. According to spa director, Vanessa Carter, getting to the pinnacle of the hospitality industry was no accident.

Products and services The hospitality industry is a service industry ... Services are provided to meet the needs of the customer and to improve their experience. Customer care Customer care ...

In recent years, customer service has changed significantly. A lot of businesses have started to streamline their customer service channels so that the majority of clients never talk to a live agent ...

The Ritz-Carlton Hotel Company is legendary for its extraordinary customer service (hospitality). Here are seven essentials that you can bring to your own industry as well.

Purpose-built for the hospitality industry, Panso empowers restaurants, hotels, food halls, and social clubs with a unified platform that streamlines operations, centralizes customer data ...

The new facility combines Japan's tradition of omotenashi with cutting-edge AI technology to revolutionize customer service ...

The Best Guest Experience Provider award highlights a front-of-house worker that "demonstrates the spirit of hospitality and excellent customer service," noted the Ohio Restaurant & Hospitality ...