Sentiment detection is an essential feature for chatbots, allowing them to recognize and respond to the emotional tone of ...

Silverback AI Chatbot has announced the expansion of its platform with a refined version of its AI Agents framework, marking another step toward scalable, intelligent automation for businesses. This ...

According to Apple, all conversations with the assistant are anonymized, not linked to personal data, and used strictly for service improvement. This privacy framing is consistent with how Apple has ...

The first users of Apple's official support app for the iPhone can try out an early version of the company's first chatbot.

Apple is quietly testing a ChatGPT-style Support Assistant in its Apple Support app. Here's how it works and who can try it ...

While most people can use chatbots without issue, experts say a small group of users may be especially vulnerable to ...

"AI chatbots could provide beneficial support to help women suffering from postpartum depression, but it’s important to note that it's a tool and not a replacement for treatment and therapy," he ...

Some iPhone users have found a new AI-powered chatbot within the Apple Support app, as part of an early preview testing.

We've been seeing signs of an upcoming chatbot-based support feature in the Apple Support app, and it turns out it's already ...