Image: Microsoft HoloLens 2 users can call people directly, browse and add Microsoft Teams contacts to ongoing calls, or join a regular meeting just as they would do on any other device. Few ...

The new feature will enable both Five9 agents and Microsoft Teams users to view each other’s real-time presence, empowering them to click-to-call, conference, or transfer calls with confidence.

The Microsoft Teams Phone System is one solution. It’s a full-fledged PBX that handles call routing and switching between a business and the telephone network. Microsoft has long been attuned to the ...