The Consumer Financial Protection Bureau is a federal agency that protects consumers from predatory lenders and credit card ...

There were 361 complaints about reverse mortgages submitted to the CFPB in 2023, a number that dropped to 298 in 2024.

Recently, the CFPB released the complaint that it filed against a peer-to-peer payment service (P2P) and three large banks, alleging widespread fraud on the P2P platform. The Bureau filed the ...

Noting that the CFPB had “established an interactive webpage that permits consumers to submit complaints based on particular product groups,” she analyzed the narratives that customers had ...

Experian does not properly investigate consumer complaints of errors in credit reports, threatening their access to credit, employment and housing, the Consumer Financial Protection Bureau said ...

On January 7, 2025, the Consumer Financial Protection Bureau (“CFPB”) filed a complaint against a nationwide consumer reporting ...

In a complaint filed Tuesday, the Consumer Financial Protection Bureau took aim at Capital One's promises and handling of its "360 Savings" accounts, which were promoted as accounts providing one ...

If that time passes without resolution, you may need to get the CFPB involved. Consumers can submit complaints about financial products and services by visiting the CFPB's website or by calling ...