The Consumer Financial Protection Bureau announced Wednesday the controversial public Consumer Complaint Database is here to stay. The CFPB announced that it will continue the publication of ...

Complaints to the Consumer Financial Protection Bureau have skyrocketed in the first half of 2025, due in part to an increase ...

In making "enhancements" to its database, the CFPB now says consumers should be aware that many complaints "should be regarded as opinion, not fact." Column: Fake news, says Trump's CFPB of its ...

The Consumer Financial Protection Bureau’s controversial consumer complaint database might not have much life left. Last week, a memo reportedly from the House Financial Services Committee ...

Raw data from the Consumer Financial Protection Bureau’s complaint database paints an inaccurate portrait of the highly regulated accounts receivable management industry, which takes compliance and ...

While mulling over the fate of the complaint database, Mulvaney this week also sacked the CFPB’s 25-member Consumer Advisory Board, which includes consumer advocates, academics and industry ...

Last week, as reported here, the Consumer Financial Protection Bureau (CFPB) released a proposed policy statement for comment. The CFPB plans to expand its existing consumer complaint database to ...

The Consumer Financial Protection Bureau has expanded its public Consumer Complaint Database to include complaints about mortgages, bank deposit products and services, student loans, and other ...

WASHINGTON An expanded database of complaints that consumers have filed against large financial institutions went public Thursday, but the debate over whether the new treasure trove of information ...

The Consumer Financial Protection Bureau (CFPB) is proposing a new policy that would empower consumers to publicly voice their complaints about consumer financial products and services. When consumers ...

When a customer complains to the CFPB, the Bureau sends the complaint to the financial institution in question for a response. If there is no response within 15 days, the CFPB publishes the ...

The Consumer Financial Protection Bureau will keep a complaint database that consumers use to ask for help in resolving financial issues, such as problems with a debt collector, mortgage lender ...