As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

Abstract: Generative AI-Powered Retail Store Workforce Management explores how generative AI reshapes workforce management in retail by enhancing core functions such as customer service, inventory ...

By enabling the kind of meaningful experiences Gen Z craves, AI is revitalizing physical retail, turning every store into a ...

Forbes contributors publish independent expert analyses and insights. I examine how retailers can build resilient, responsible businesses. Who said the retail store was dead? Reports of its demise ...

Retail never stands still. From evolving shopping behaviors to rising fulfillment expectations, change is the only constant. Successful retailers continuously adapt to stay relevant, seizing ...