1. Anticipation “If you cannot describe your vision to someone in five minutes and get their interest, you have more work to do in this phase of a transformation process.” ~John P. Kotter ...

Change management goes beyond implementing a new system—it’s when employees open their minds to new ways of working (allowing the system to work for them vs. working the system).

Game on. Phase 3 emphasizes the full implementation of the TW 2.0 model, including: Enhancing and expanding continuous vetting capabilities. Broadening shared service offerings.